Indication of the Act on Specified Commercial Transactions
Store name：MATCHA STAND MARUNI
Seller: Kanbutu Life LLC
Sales Manager: Shingo Ito
Address: 2-16-16 Minamiyawata, Ichikawa, Chiba 272-0023
Phone number: 047-321-6110
E-mail address firstname.lastname@example.org
Products: Japanese tea, Matcha, Tea ware
Sales Quantity Products are limited to stock. We will contact you by phone or email if the product you ordered is out of stock.
Charges other than the price of the product Shipping charges (according to regulations) are to be borne by the customer in principle.
Expiration date of application Please make payment within 7 days of placing an order. If payment cannot be confirmed within 7 days of the order, the order will be cancelled.
Delivery Time Normally, products in stock will be shipped within 5 business days of your order. We will contact you via e-mail to inform you of the delivery date for some items that will be shipped late.
Returns and defective products
Please contact us at the above e-mail address first.
Return shipping We do not accept returns for customer convenience. However, we will pay for the exchange of defective products and incorrect product delivery.
In the event of a defective item, we will replace it with a new or equivalent item after checking our inventory.
Please contact us by e-mail within 7 days of receiving the product. Please note that we will not be able to accept any requests for returns or exchanges after that time.
We accept various credit cards, Apple Pay, Google Pay, and PayPal.
About customs duties
We are not involved in any customs duties for sales outside Japan. Please pay for it by yourself.